Effective
Team
Functioning
According to Atwater and Bass (1994), the following factors
influence
effective team functioning:
- School culture. School culture means the underlying set
of
norms and values. Vision and mission can either support or repress
team
functioning. The team's norms and values and its vision and mission
should
be consistent with those of the school.
- Clarity of the mission assigned to the team. The team
should
have a clearly defined and feasible mission and set of goals that
are
supported by the school's staff.
- Incentives provided for successful performance. Team
members
should have incentives, rewards, or recognition for taking on the
additional demands of team goals. Such incentives might include
public
recognition, attendance at professional conferences, praise, or
special
celebrations of accomplishments.
- Availability of resources. As Louis and Miles (1990)
point out,
school change efforts take substantial resources, especially time
and
money. Before major change efforts are implemented, the team should
be
sure that necessary resources are available; if they are not,
frustration
and failure can follow, discouraging future efforts.
- Physical environment. Crowding, lighting, temperature,
distractions, and uncomfortable seating can influence team
functioning and
should be addressed early in the process.
- External communications. Teams must be able to interact
with
the rest of the school and community. Regular, clear, and complete
information on team discussions, planning, and decisions are key to
gaining support for ideas developed in the team. The more
communication,
the more likely others will buy into the ideas suggested by the
teams.
- Social environment. Teams need to have strong, mutually
reinforcing personal ties. The more the team members are committed
to each
other, the more likely they will commit to the plans that the team
develops. Similarly, opportunities for team members to meet
informally
during the day can enhance team functioning.
- Significant outsiders. The more teams are tied to
significant
outsiders in the school and the district who can help them, the more
likely they will accomplish their mission. Connections to sources of
ideas, support, instructional expertise, and so forth can help teams
implement new ideas or programs more effectively.
Katzenback and Smith (1993) list the following conditions as helpful
for
effective team functioning:
- Teams should be small, with fewer than 14 or 15 people, making
it
possible to work together and build a shared performance ethic.
- Teams need individuals with a good mix of skills and knowledge,
including technical expertise, problem solving and decision making
skills,
and interpersonal skills.
- Teams need to be committed to a common purpose and have clear
goals.
- Teams need to be committed to a "common approach that defines
how they
will work together" (Katzenbach & Smith, 1993). It is important to
ask
members to do an "equivalent" amount of work beyond team meetings.
Working
together should include social aspects, allowing members time to
interact,
get to know each other, and have fun. Attention to finding the most
effective ways to work together is the key.
- Successful teams have "mutual accountability" (Katzenbach &
Smith,
1993), meaning that the team holds itself and its members
accountable for
achieving the performance goals that it has established. Without
this
mutual accountability, the strength of teamwork is lost.
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