Benard (1995) describes problem-solving skills:
"Problem-solving skills encompass the ability to plan; to be resourceful in seeking help from others; and to think critically, creatively, reflectively, and flexibly, trying out alternate solutions to both cognitive and social problems. Other critical components of problem solving are the development of a critical consciousness, an awareness of the structures of oppression (be it by an alcoholic parent, an insensitive school, or a racist society) and the creation of strategies for overcoming them." (p. 67)
